Shipping & Returns

Shipping:
Unless otherwise specified, please allow 1-4 business days for processing of your order for shipping. We are unable to guarantee transit times and/or delivery dates on shipping.

All duties/taxes/fees for international shipping outside of the United States are to be paid for by recipient and will be billed by shipping provider.

Returns:
We want you to love our product. If you aren’t satisfied, please contact us within 14 days of receiving your items. We are happy to accept returns of unused packaged items in their original packaging for a refund to your original form of purchase. We are not able to issue exchange requests. Return shipping fees will be paid for by the customer. Unfortunately, we are unable to accept international returns from outside the US at this time.

In most cases, custom and bespoke orders are not eligible for return. Please contact us immediately at info@mrsstrong.com or (212)838-3775 to discuss your order if you are not completely satisfied.